Working in a small business in a position that involves inbound telephone calls requires a high degree of professionalism and confidence. If your job entails answering the telephone and handling calls ...

LOS ANGELES - Phone scams can come in many different forms. The most common type of scams include one-ring scams, traffic-pumping scams, and package delivery scams. Phone scams are the most common.

If your business receives phone calls, use the storage and processing power of your computer to organize your messages. Modern telephony products offer a large number of options for connecting a phone ...

Imagine your phone ringing on the breakfast bar across the room. Could it be the job offer you’ve waited all week for? But—drat—you’re smack in the middle of changing your three-month-old, who’s made ...