Microsoft Intune now supports unattended remote troubleshooting, letting helpdesk staff access eligible Windows PCs without user approval.

Today, IT is expected to support users who work from anywhere, at any time and on any device. That flexibility, however, must be balanced with strong security measures to ensure corporate data is ...

Organizations don't always need to require users to enroll their devices in an MDM or unified endpoint management (UEM) platform. Microsoft Intune is Microsoft's cloud-based management platform for ...