A researcher has created a chatbot that is indistinguishable from human participants in online surveys. Some researchers fear ...
We hope you're having fun with DIG 9000, AAJ's very own chatbot. If you haven't had the chance to ask it a question yet, now's the perfect time to jump in. DIG is designed to learn and improve every ...
Post-call surveys are feedback mechanisms companies use to collect customer opinions and insights following interactions with their call centers or customer service departments. Live telephone survey ...
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