Pharmaceutical and life sciences companies need to focus on the increasingly vital customer experience to meet modern expectations. With expectations shifting toward digital-first and on-demand ...
The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. When it comes to customer experience (CX), Walt Disney’s timeless advice has never been more ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...
"The pharmaceutical industry is embracing generative AI for several key reasons. First, the industry deals with enormous volumes of information - scientific papers, clinical trial data, regulatory ...
SAN DIEGO, Aug. 13, 2025 (GLOBE NEWSWIRE) -- Quick Custom Intelligence (QCI) today announced the launch of QCI Research, its new Gap Analysis service, a strategic offering that provides deep ...
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