“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

As customer service week unfolds, fintech companies across the country shifted their focus from product innovation to the heart of customer satisfaction, experience and education. The digital finance ...

This week has been Customer Service Week across the world, and as always, it is a time to celebrate customers and appreciate those who serve them. At the Federal Inland Revenue Service (FIRS), the ...

First City Monument Bank (FCMB) has reaffirmed its commitment to service excellence and innovation as it joined the global celebration of Customer Service Week 2025, recording strong gains in customer ...

THOMASVILLE, Ga. (WALB) – The City of Thomasville will join communities nationwide in celebrating ‘Public Power Week, Public Natural Gas Week, and Customer Service Week’ from October 5–11. The ...

Abu Dhabi Airports Company (ADAC) has announced that the Quality Assurance Department received 2 STAR Awards for “Best Public Sector Complaint Management & Service Recovery” in recognition of the ...

Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, recognizing ...

UBA Group Chairman and investor Tony Elumelu has pledged deeper collaboration in infrastructure, energy, and economic empowerment following talks with President William Ruto in Nairobi. The Mombasa ...