On Sunday morning, Optus announced it was increasing the monthly charge for users from AU$15 to AU$25 from August, as well as dropping its free inclusion in mobile plans. In a bid to sweeten the deal ...

To keep up with the way customers are communicating through group messaging services such as Whatsapp and the new incoming emojis, Optus has set out to modernise phone calls. "We have the duty to ...

Australian telco Optus suffered another emergency call outage over the weekend, just over a week after a similar outage hit the carrier. The company is already being investigated for the September 19 ...

MELBOURNE, Australia (AP) — Australia on Monday foreshadowed changes to the country’s telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was ...

Optus is offering more data and up to $450 credit to entice new customers to upgrade their smartphone on the Optus network, while existing customers are also being offered credit for a trade-in.

Tech Life host Trevor Long says he took a call from a listener who was frustrated by his Optus coverage being patchy and struggling to even hold a data connection up for any decent length of time.

Millions of Australians were left without a phone or internet connection on Wednesday after the country’s second-largest telecommunications provider experienced an unexplained nationwide outage. The ...