Yelp has to be one of the most controversial companies ever created, at least in the eyes of many small business owners. Consumers love its ability to help them find everything from doctors to dry ...

With out-of-pocket costs for healthcare rising, more consumers are shopping for their medical care and comparing reviews. Younger people, the demographic known as millenials, have grown up with online ...

(Reuters) -Yelp can pursue a lawsuit accusing a reputation management company of fraudulently advertising its ability to remove "bad" reviews from the business review website. In a decision late ...

As a business owner, you’re looking at online reputation management like any other investment — you’re keen to get involved, but only if it offers clear ROI for your business. You’ve been pitched on ...

There is an entire industry dedicated to making bad things on the Internet quietly disappear and making promotional, good things about a person or a company look totally legitimate, even when they're ...

In the mid-90s, while developing a search engine for a yellow pages company, Pierre Zarokian became interested in how search engines determined their rankings, eventually starting a search engine ...

Reputation management. You might be imagining a celebrity who needs to do damage control after sharing something inappropriate during an interview with TMZ. In reality, reputation management is ...