PHILADELPHIA (WPVI) -- When you make a major purchase like an appliance, its warranty should give you peace of mind. The promise is if certain things break, they will get fixed. But according to ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...

People turned to Channel 2 Action News for help with their Sears Home Warranties, and the company promised to replace appliances for two customers who had spent months getting nowhere after Channel 2 ...

Buying kitchen appliances is no small purchase, and, generally, people want to make the best decisions possible.

CHICAGO (WLS) -- One of America's most trusted stores is under scrutiny after customers called the I-Team with disputes involving warranties and other consumer complaints on big-dollar appliances.

Q: I have a three-year home warranty for my appliances with Sears. A technician visited my home last week and supposedly fixed my freezer. But yesterday morning, neither the fridge nor the freezer was ...

WEBVTT BEN: DOZENS OF SEARS AND K-MART STORES AS WE TOLD YOU YESTERDAY NATIONWIDE ARE GETTING READY TO CROSS-ONE DAY AFTER THEIR PARENT COMPANY DECLARED BANKRUPTCY. THE SEARS IN THE NATICK MALL IS ONE ...

When Carole and Fred DeMartino bought their Hackettstown home 19 years ago, they got new appliances from Sears. The refrigerator, washer and dryer were installed by the company and covered under a ...

HOUSTON – When you pay hundreds of dollars for a warranty, you expect to be covered when you need to use it but Houstonian De Rose asked consumer expert Amy for help after she says Sears gave her ...