We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

Shared services management refers to the practice of consolidating support functions—such as human resources, finance, IT and procurement—into a dedicated organisational unit that serves multiple ...

The majority of government executives believe that shared services are important to helping them achieve their organizations' strategic goals, according to a study released recently by Accenture. As ...

There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...

The shared services model empowers clinicians with data and tools to make the right supply chain decisions, along with a new resiliency effort adopted just prior to the coronavirus pandemic. Amanda ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

Shared services often grapple with mountains of data associated with tasks which are crucial but are often repetitive and heavily reliant on data manipulation According to Gartner, 70% of ...

With just three years to go before its ICT shared services initiative is due to be completed, Monash University has spent $2 million on a range of tools from BMC Software to help with the transition.