In order to use Zoom Phone, you must have the Zoom Workplace application installed on your Brandeis computer. All Brandeis issued computers are imaged with the Zoom Workplace application. If you do ...
A call queue in Zoom typically refers to a non-person line (e.g. departmental number) that is accessed by multiple people. This is a type of shared line with its own voicemail, business hours, and a ...
Zoom Communications (ZM) announced a new concierge use case for Zoom Virtual Agent, now integrated with Zoom Phone, giving businesses a smarter way to answer calls and better support callers from the ...
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