Many professionals now use artificial intelligence tools to assist with writing, but a new study suggests that managers who use AI to craft routine workplace emails risk appearing less trustworthy.

Brodsky is author of Ping: The Secrets of Successful Virtual Communication and a management professor at the McCombs School of Business at The University of Texas at Austin We’ve all been in a ...

When you feel miserable, it’s hard to craft the perfect sick-day email. We’ve done the hard part for you, so all you have to do is copy, paste and fill in the blanks! Your head is throbbing, your ...

Given how effective AI is at mimicking human writing, it should come as no surprise that CEOs are experimenting with using it to draft personal messages. Harvard Business School research from 2018 ...