Connect RingCentral with Salesforce to make and receive calls directly from Salesforce, automatically log call activities, and access customer insights in real-time, enhancing productivity and ...

As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.

What does good customer service look like? You probably know when you’ve experienced it, and you certainly know when you’ve experienced bad customer service, but for a small business with a small ...

We’ve all been there: you’re on an island vacation, or maybe a long weekend by the lake. As the final night of work-free bliss arrives, so does the familiar pit in your stomach. How many new emails ...

It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...

In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...

Meeting fatigue (or meeting overload) isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. With a hybrid workforce, many leaders think that they need more ...

“Startup” is often treated as a catch-all buzzword among businesses. But despite popular belief, the term isn’t just reserved for scrappy tech companies in Silicon Valley. So, what constitutes a ...

IP addresses may go largely unseen, but they’re essential to our everyday online activity. IP networks allow devices to communicate. So, what is an IP network exactly? Let’s peel back the layers and ...

La VoIP pour Voice Over Internet Protocol ou Voix sur Protocole Internet désigne la technologie qui permet de recevoir et de passer des appels téléphoniques en utilisant le réseau. Il s’agit d’un ...

Communication is a vital factor for your business. You rely on efficient communication to link your business with your customers, your suppliers, and also internally with other teams and colleagues.

At RingCentral, we maintain a long-standing commitment to security—built on a deep expertise in operating and securing unified communications and SaaS products. Security is in our DNA. We take a multi ...