The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...
For example, I was recently waiting for a package promised to be delivered by noon, though the tracking information said it ...
The Federal Trade Commission received 200 complaints mentioning ChatGPT between November 2022 and August 2025. Several ...
Airbnb ‘relies heavily’ on Alibaba’s Qwen models to power its AI customer service agent, CEO Brian Chesky says.
A former server shares simple, human tips for getting better restaurant service — including why a quick fist bump beats a ...
Every decade, we hear there is a skills gap. So, why does it persist? And more importantly, why is there a chasm between AI ...
Alibaba launched a new AI chatbot assistant service on Thursday, refreshing its push into a consumer-facing space that is ...
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