Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

As part of an effort to achieve “sustainable staffing goals,” the Summit County 911 Center will use an automated nonemergency ...

Vulnerabilities in the contact center solution can result in authentication bypass and remote code execution. The networking company also warned of new attacks on previously patched firewall products.

In Eastern Management Group’s recent surveys, respondents cited the vendor’s balance of reliability and innovation.

Artificial intelligence helps state and local agencies deliver always-on citizen service, streamline operations and generate ...

U.S. Immigration and Customs Enforcement plans to open a national call center to help local and state law enforcement ...

European Wax Center, Inc. ( EWCZ) Q3 2025 Earnings Call November 12, 2025 8:00 AM EST Good day, and thank you for standing by. Welcome to the European Wax Center Third Quarter 2025 Earnings Conference ...

A large health care system in Maine mistakenly sent letters to more than 500 patients last month stating they were dead.

What is the purpose of this project? To bring new urgent care, advanced imaging, and rotating specialty care services, along with increasing access to primary care and laboratory services to the ...