By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

But the good news is that these increases are often negotiable, as long as you talk to the right person. Take it from a ...

According to SAP Emarsys’ Customer Loyalty Index 2025, more than half (51%) say they’ll stay loyal to the brands that reflect their values. With nearly half ...

Ignite Attachments debuts Ignite Insiders, a free loyalty program offering stackable discounts, exclusive deals, early ...

From digital subscriptions to insurance and government services, seamless, secure and flexible payment journeys are proving ...

So, it warms this consumer's heart to see that operators are prioritizing technology that puts shoppers first as a means to ...

At Richmond Ford Automotive Group, exceptional customer experiences go beyond repairs; they are driven by data and focused on ...

Due to Chipotle Mexican Grill's focus on growth and innovation, 24/7 Wall St. projects strong upside on the stock through ...

Jessica Hatzis explains why traditional CRM is failing consumer brands and how storytelling-driven newsletters can boost loyalty, increase full-price sales, and improve LTV.

Passport reports that 2026 is set for e-commerce growth amid international demand, tariff risks, and cross-border challenges ...