The takeaway for CMOs and other C-suite leaders is clear: customer experience is not a support function, but a strategic growth lever. When you treat emotional engagement as a core business driver and ...

A survey of biotech investors found that 86% believe that fewer than half of management teams communicate effectively, directly hurting their ability to secure funding and partnerships. In other words ...

Minor League Baseball announced the 2025 winners of the Organization of the Year Award, Executive of the Year Award, Future Star Award, Driving Diversity Award, and the MiLB Together Award. Nominees ...

Dr. Susan Murphy who was elected as the Senator representing the School of Management's graduate programs in the university's Faculty Senate. Ade Adesanya, Co-founder of Moving Analytics March 25, ...

On social media earlier this week, general manager Andrew Luck leaned into the viral "Captain Luck" persona to announce a bobblehead giveaway set for the program's regular season finale against the ...

Cracker Barrel reverts to its classic branding and leadership, aiming for renewed customer trust and growth by removing marketing firm Prophet.

Artificial Intelligence is shaking up digital marketing and search engine optimization (SEO). Natural Language Processing (NLP), a key component of AI search, is enabling businesses to interact with ...

The Young Professional Society of Greater Springfield announces the launch of the Up Next Summit, a leadership event, on Thursday, Oct. 16, at MGM Springfield. The event will feature workshops and ...

In an era dominated by digital communication, the simple thank you note often feels like a relic from the past. Yet, in the legal profession — a field built on relationships, trust, and reputation — ...

Inside, some fans snapped photos with an oversized Lombardi Trophy made out of recycled plastic collected from the stadium while others strolled to their seats carrying beverages in recyclable ...

Rick Meyers, head of client and advisory at Bernstein Private Wealth Management, looks to recruiting, training and possibly even acquisitions to further the firm's wealth management ambitions.

Hudson Garrett with the huge Indiana buck he tagged on opening day of youth season. It was the kind of invitation Blake Garrett couldn’t refuse. His buddy Joe Umphries had asked Blake and his ...