In recent years, AI has amplified this imbalance. Major insurers have turned to AI tools that scan medical records, apply coverage rules and generate denial letters in bulk. Investigations have found ...

It works like this: you sell your life insurance policy to a third party, receiving more than the cash surrender value (CSV) ...

The new tools and resources for assessing your health and risks.

Client is British Subject but has been resident in Australia for decades apart from a short spell of residency in the UK around 17 years ago for 3 tax years.

Life insurance isn’t just for later in life, it can protect your family now. Consumer Investigator Rachel DePompa talks to an ...

Customer reviews for Otto Insurance paint a stark picture. On Trustpilot, Otto holds a rating of just 2.3–2.4 out of 5 stars, with more than 71% of users leaving one-star reviews. Trustpilot feedback ...

Discover what a first-loss policy is, its purpose, benefits, and drawbacks. Learn how it affects insurance claims and premium costs.

A growing number insurers are telling customers that any material change to their health they report at renewal can alter the ...

Holding IndiaFirst Life Insurance Company Ltd deficient in service for cancelling her late husband’s housing loan insurance cover without notice ...

Tori Addison is an editor who has worked in the digital marketing industry for over five years. Her experience includes communications and marketing work in the nonprofit, governmental and academic ...

Holding that the insurer’s decision was unjustified and contrary to the principle of good faith, the national consumer ...

A five-step process for making the claim process go smoothly.