DoorDash has agreed to pay $16.75 million to settle a lawsuit by New York's attorney general accusing it of pocketing customers' tips for delivery drivers while misleading both customers and drivers about the practice,

An investigation found the firm used customer tips to subsidize delivery workers’ wages between 2017 and 2019. More than 60,000 may be eligible for the payout.

The ubiquitous food delivery app DoorDash will pay almost $17 million to settle claims that it unfairly used customer tips to subsidize the wages of its delivery workers in New York, rather than let d

DoorDash has reached an agreement with the New York Attorney General over an old practice wherein the company used customers' tips to subsidize its drivers' pay. As the office of New York AG Letitia James explained,