An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?

Distraught cruise ship passengers often contact Consumer Rescue and ask our team to mediate their complaints directly with the cruise lines. These news reports cover passenger issues from all of the ...

This is what happens when troubled travelers get denied boarding their flights and cruises. Each denied boarding fiasco ends with a helpful fix from the Consumer Rescue advocacy team.

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

These fiascos come to us from Consumer Rescue's car rental problems file. Readers often contact us for help with these expensive mistakes and issues.

Michelle Couch-Friedman is an author and consumer advocate. She is the founder of Consumer Rescue. Michelle has successfully mediated thousands of problems for troubled travelers and other consumers ...