FirstEnergy's $249 million settlement will bring three months of decreased bills for customers of three energy companies in ...

The meeting comes after dozens of residents reached out to WRAL News after they received two statements, both of which were ...

DETROIT - One of Michigan’s largest utilities will soon start tacking on a fee when customers pay gas and electric bills with ...

Though Waukee residents will see a new fee on their gas bill, the city expects monthly payments to go down. Here's why.

Laredo residents needing help with utility services can get assistance from the city’s customer service and billing team at ...

When Marsha Thomas’ husband died four years ago, she quickly learned how overwhelming it can be to settle affairs after a ...

As temperatures drop in the city, New Yorkers are turning up the heat, and advocates say another Con Edison rate increase couldn’t come at a worse time. They argue the cost of staying warm, or just ...

WASHINGTON — More people are falling behind on paying their bills to keep the lights on and heat their homes, according to a new analysis of consumer data — a warning sign for the U.S. economy and ...

New laws in Illinois — impacting the environment, housing, public safety and more — take effect beginning Jan. 1, 2026. Throughout the year, the Illinois ...

One resident wrote to WRAL saying she had a paper copy of her billing statement due on January 6, but her online statement ...

Regulators and utilities have a choice: stick with expensive, outdated strategies, or take proven steps to protect families.

GREEN BAY, Wis. (WLUK) -- Heat bills are up this winter and it's not just because we've been experiencing a much colder start to the season compared to last year. For a typical residential customer, ...