A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated artificial intelligence.

In late 2024, Amazon introduced Rufus, a generative AI chatbot that helps people shop. It was a curious move for Amazon since the company already has Alexa, which has become a household name at this ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...

OpenAI is reportedly struggling to perfect the AI-gadget’s voice and personality.

If you're looking for a compact, dedicated, AI-powered device for recording interviews and meetings, the Mobvoi TicNote might be worth considering.