Negative patient reviews can feel like setbacks, especially when they overshadow the time, consistency and care invested in building your reputation. It’s natural to feel frustrated or even defensive ...

Everyone has experienced the insidious, creeping panic that occurs when your phone's battery runs out at the perfect moment. Perhaps you're trying to take a once-in-a-lifetime picture, navigating a ...

Ask for reviews immediately. When you do so, the customer’s experience is still fresh in their minds, and giving a review feels like the natural way for them to close the loop. It’s not always ...

Reasonably compact. Backlighting effects are always fun. Lots of ports. Amazing screen and excellent audio. Stylus included for trackpad doodling. Overheating issue was alarming (though hopefully ...

Online reviews are driving health care decisions: One in three patients won’t book with a provider rated below three stars, making digital feedback a key factor in where Americans seek care. Trust ...

After an 11-year absence from releasing new material, Sarah McLachlan returns with an album that feels perfectly timed. Better Broken finds the three-time Grammy winner confronting personal upheaval ...

The FDA is assessing the need for “further regulatory action” on Sarepta’s Duchenne muscular dystrophy gene therapy in the aftermath of two patient deaths, though the regulator has not yet specified ...

Source: National Cancer Society/Unsplash Just about any patient with a chronic illness has probably seen a healthcare professional who dismissed their symptoms. Statements meant to be reassuring, like ...

When it comes to choosing a hospital or health system, most patients base their decision on the organization’s brand. Online information is a significant contributor to brand reputation and its ...

These posts, and some to follow, are part of an ongoing conversation about psychotherapy. The questioners are real people. The questions were really asked. These reflections are my answers. Quam ...

A patient who types with his brain thanks to a Neuralink implant is using AI chatbots to speed things up. Last November, Bradford G. Smith got a brain implant from Elon Musk’s company Neuralink. The ...

In 2025, the top threats to patient safety reflect a mix of long-standing challenges and emerging risks, according to a new report from ECRI and the Institute for Safe Medication Practices.