OpenAI, Walmart
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Walmart has announced a new partnership with OpenAI that will soon allow customers to shop using ChatGPT — marking a revolutionary step into AI-driven retail. The collaboration will allow shoppers to use conversational AI for tasks such as meal planning or restocking essentials, with purchases completed through Walmart’s Instant Checkout.
Walmart ( WMT 1.26%) is finding a new way to use artificial intelligence (AI). The nation's largest retailer announced a partnership with OpenAI, the maker of ChatGPT, that will allow customers to make purchases -- and even plan their shopping lists -- through ChatGPT's app.
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Walmart’s new integration with ChatGPT’s Instant Checkout means shoppers can browse items and hit a Buy button right in the chat. The partnership uses Stripe to process payments and will include products from both Walmart and Sam’s Club.
Walmart is betting — along with OpenAI — is that people would rather just… talk. “I need paper towels, the cheap kind that actually work, delivered by Thursday.” Done. Industry jargon for the whole thing: “agentic commerce.