What is Customer Experience (CX)?
1:15
YouTubeBrandLove Global
What is Customer Experience (CX)?
What is Customer Experience? It's the feelings and thoughts that a customer associates with your brand. It's how customers feel about themselves when they interact with your brand. Customer experience is the sum of all the ups and downs, the delights and disappointments. It's the smells and tastes, the sights and sounds that get conjured up ...
123K viewsJul 5, 2014
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